LinMin Bare Metal Provisioning 6.2 User's Guide

Troubleshooting the LinMin Server Installation

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Troubleshooting the LinMin Server Installation

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Troubleshooting the LinMin Server Installation

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When the instructions in the Quick Start Guide are followed, nearly all installations succeed on the first attempt.

 

More complex networks and production environments may require information in the LinMin Server Configuration topic.

 

Installation Failure Scenarios:

 

Attempted Installation on Unsupported Version of RHEL or CentOS

Presently, installation of LBMP 6.2 on RHEL 6.x or CentOS 6.x is not supported.

 

Should you attempt to install LBMP 6.2 on RHEL 6.x or CentOS 6.x, you will get an error message similar to the one below:

./linmin-prep-server.sh: /lib/ld-linux.so.2: bad ELF interpreter: No such file or directory

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

 

 

 

Installer ended abruptly

•Was your download file corrupted? If so, you should have seen an internal MD5 check sum error when executing the packages.

 

•Did you hit Control-C (thinking the installation was taking too long?) If so,

./lbmp-uninstall.sh

then

mkdir /usr/local/linmin (and copy the LinMin Server files to the newly created directory)

sh linmin-bmp-{version}.sh

 

 

Installation ended with a yum error

•Do you have Internet access or or access to a software repository (e.g., Red Hat Network access?) Do a yum update to verify.
•Is your system clock set correctly? Do a service ntpd restart
•Is your firewall turned off or do you have the correct firewall ports open?

 

 

Installer froze

•Are you running VMware with a newly cloned VM of RHEL or CentOS? After cloning a VM, power it up then reboot it before installing the LinMin Server.
•Did you run out of disk space (on a physical box, or with VMware, on either the guest or host OS?)

 

 

Suspected Network Configuration Conflicts

If you are encountering network problems, please verify that the corresponding parameters’ values in these files match:

/home/tftpboot/config/ocprovision.conf

/etc/dhcpd.conf

/etc/syconfig/network-scripts/ifcfg-eth0

/etc/resolv.conf.

Edit and correct above files. After making any changes, execute the following:

/usr/local/linmin/status/lbmp-checkstatus restart

 

 

 

Uninstall and Install Again

Sometimes it's best to simply uninstall and re-install. After you uninstall, you will need to recreate /usr/local/linmin/ and copy the LinMin Server files to this directory. If you use VMware, revert to an earlier snapshot and try again.

 

 

If You Still Have Installation Difficulties

If you continue to have difficulties during installation, create the “Support Help” file by executing the script

cd /usr/local/linmin

./linmin-bmp-support-help.sh

 

Then email LinMin-Support@LinMin.com the resulting “lbmp-supporthelp_{timestamp}*.help” file with a detailed description of what you experienced and the messages you saw. Screen shots are always very helpful.

 

Do not alter the ".help" file. Send it as is: do not zip or otherwise compress the .help file, nor change its extension. Such help files received in other formats fail automated pre-processing and will delay providing you with a response.
 
Support ".help" files are already in "bz2" compressed format with a .help file extension. This format and file extension pass all known email security/spam filters. Other file formats and extensions, e.g. .zip, can be blocked or delayed.